Our goal is to help you pass Turnitin/Writecheck check successfully. We are improving our algorithms continuously to beat Turnitin/Writecheck. However, if it is impossible for some reasons, we provide a full refund.
In case of problem occurence, you can apply to us within 20 days after paper processing (while your document is stored in our database). We will try to solve your problem within 3 days. If your problem is not resolved in that timeframe, we will refund the full price of the paper processing to you immediately.
The refund is possible in following cases:
- your paper can not be processed correctly,
- your paper was processed, but target similarity was not reached (with an error 5-10%).
Any other case is not a reason for refund (for example, occurence of spelling errors in processed paper).
In case of any questions, please, contact our support team by email firstname.lastname@example.org. We will try to help you we as soon as possible.